can`t add tracking number on return page

[xiatasu-0]

Recently I made an order and received a fake product from the seller. Last week I returned it using the shipping label provided by eBay. Now the item has successfully returned, but the status of return still not updated. I tried manual enter the tracking number but the system didn`t let me do that.

[mtgraves7984]

I'd not worry. When the system updates the delivery, you'll get your refund. If necessary, escalate the case to eBay.

[spikerdudedarrell]

Same thing here, tracking says it was delivered about a week ago, still no refund! How do I get ebay involved? They found in my favor and said I'd get a refund, nothing!

[dare-2046 · Accepted solution]

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@spikerdudedarrell wrote:

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@xiatasu-0 wrote:

I tried manual enter the tracking number but the system didn`t let me do that.

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Same thing here, tracking says it was delivered about a week ago, still no refund! 

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Just add a digit zero ahead of the tracking number @spikerdudedarrell then check if eBay now shows Delivered. For example, if your return tracking number is 98765, manually enter 098765 instead -- did it work?

[spikerdudedarrell]

Holy cow, something on here actually worked!!!! It accepted it, now what? And thankyou soooo much, this was driving me crazy!

[spikerdudedarrell]

Yes it did, thanks. Now what?

[jdragon1976.408]

same i had to add a Zero , #0 in front of my tracking number

[kla-2778]

I have a problem when I want to return the item and I already sent it through the mail worth a couple of hundred dollars the shipping ID does not or tracking number does not get picked up when I want to paste it in the spot that it’s supposed to go and I was wondering if any of you have any idea what’s going on why am I losing hundreds of dollars?

[krazzykats]

Make sure you are on the correct site.  This is the eBay USA site.

Did you sell the item on the USA site or UK site?

ᓚᘏᗢ

[kh-adrian]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.