01-10-2023 08:36 AM
I need to return an item I purchased. I follow the route and not matter what radio button I check, the 'next' button remains greyed out. I've reloaded the page, restarted the browser, cleared cookies, tried a different browser, nothing seems to fix this.
I contacted the seller and they are amenable to a return, but apparently it has to go through ebay's system. Is there some kind of waiting period before you can initiate a return? I've seen comments while researching about needing pictures; I can't even get that far.
01-10-2023 08:39 AM
How long has it been since you received the item?
Returns can be initiated by the buyer 30 days from date of delivery.
01-10-2023 08:42 AM
It arrived yesterday. I'm trying to initiate the return today. Apparently the 'call us' option is not available for this topic. Or something.
01-10-2023 09:02 AM
I was able to contact Ebay about a separate account issue and the nice gentleman was able to patch me through to someone who helped. This topic can be deleted, I suppose, or archived in case someone else has an issue like that.