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Video for a return

My return request asks for photos of my item. The discrepancies can't be shown in one photo, and needs to be several.  I have a video which is a lot better gto show the seller, but there seems to be no way to attach it to the ebay request form. I've tried to use the Ebay "help".  Any ideas 

Message 1 of 6
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5 REPLIES 5

Re: Video for a return

Hi @rs2524 

 

Use the photos … even if the issue with the item can’t be seen in a photograph.  It won’t stop you from receiving a refund.

 

 

Message 2 of 6
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Re: Video for a return

Thank you for the tip 

Message 3 of 6
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Re: Video for a return

Just snap a photo or two and describe the issue in the text field. You can also include something like “hard to capture in photos”

Message 4 of 6
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Re: Video for a return


@rs2524 wrote:

Any ideas 


Yeah, stop over thinking and just upload a picture.

Message 5 of 6
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Re: Video for a return

Any picture will do. No one will look at it.

Message 6 of 6
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