Seller closed the return

[phil_kohb]

I returned a defected item back to the seller and he said after weeks that he never received it. Since he closed this dispute what are my options ?

[titipeo]

Did you filed a claim through eBay? 

[lakefor94]

The carrier tracking number should have been entered into the return case.

What did the carrier tracking details state? Delivered or something else?

[lamber9347]

You haven't given enough information here. Sellers cannot just close a return case or literally every single seller would be doing that to every buyer.

Did you open a return case on eBay?

If so, what was the reason you chose for the return?

Did you receive a shipping label from the seller to use? 

Please answer those questions so you can get the correct answer in return. Best of luck to you....

[phil_kohb]

I did start a case with ebay and there reply was that the seller closed the return and there is nothing they could do about it.

[simba6]

Do you have a tracking number showing the seller received the item and was a case opened on eBay?

If you paid by credit card and have the tracking number you can file a case with them.

[phil_kohb]

What are my options now? How can i talk to an Ebay person on the phone ?

[stainlessenginecovers]

Did you open a return 30 days or more after initial delivery? 

[nenu-5410]

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@phil_kohb wrote:

I returned a defected item back to the seller

and he said after weeks that he never received it.

Since he closed this dispute what are my options ?

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If you paid through PayPal, or with a credit card, start another return request within 180 days at http://paypal.com/disputes

And then when you're told to return the item @phil_kohb upload the return tracking number that's already delivered back, or call your card issuer and give them that same tracking number.

[monster-deals]

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@phil_kohb wrote:

I returned a defected item back to the seller and he said after weeks that he never received it. Since he closed this dispute what are my options ?

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You seem to be confused, sellers can only close a return by refunding in full.

There is no other mechanism for a seller to "close a return"

Try to explain again what exactly happened. Exactly what happened.