07-07-2024 10:15 PM
So i recently sold a iphone to a buyer. After they got the item they started asking me many questions . Come to find out the buyer lives in vietnam and i mailed it to a friend of his in florida. Which was red flag 1 , after me being nice and trying to explain to him how the phone works he says thanks i am happy with my purchase . Then 3 days later after my funds are released to me. He messages me making false claims saying the phone isnt unlocked it wont work in my country. Heres pictures ill prove it, yet i sent pics that phone is paid off and unlocked also the pic of the phone is a black phone the one i sold was blue. So he made a claim case saying item aint as described . How can he claim item aint as described when he doesnt even have the item ? He also has an account with someone elses bank and address info on it. I spoke to multiple ebay agents and they said im protected and based off the messages i can claim it as fraud since they said they were happy with the purchase and dont even have the item to make a claim. Yet im stuck with funds on hold and in a claim battle that should have never happened.
what are the chances the ebay chat agents are right and will this claim after they return the item. Cuz they said i have to accept the return first before i can report the false claim using the evidence ebay has they also offered to step in for me once i make the claim .
07-09-2024 07:25 AM
@blanky1051 wrote:I accepted the return , eBay said don’t refund them . File that it’s a fraudulent claim and they will handle it
Yes, they will handle it.
They will refund the buyer from your account and keep their fee's.
Sorry, but thats they way they handle things.
07-09-2024 12:15 PM
@blanky1051 wrote:I ain’t refunding him anything
Yeah, you just let us know how that turns out.