08-09-2021 01:16 AM
How do i send a returns label? I tried buying one offline Parcel2go but it requires the buyers email address and phone number. The problem is he wont give it me.
Any other way of purchasing a return label?
Thanks
08-09-2021 09:51 AM
@donemeover wrote:How do i send a returns label?
I tried buying one offline Parcel2go but it requires the buyers email address and phone number [but]
he wont give it me.
Just email it to yourself @donemeover then upload that PDF or a JPG file into your Return details page.
Then if the buyer doesn't ever post the label within 15 labor days, their return request will automatically time out and close without a refund.
08-09-2021 09:53 AM - edited 08-09-2021 09:54 AM
Don't you have the buyer's address on the original Order?
Did the buyer open a Return request? You can issue one through it. Good luck.