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Return

I’m trying to return an item with no information as to where etc.   I need a phone number to a live person in customer service!  

Message 1 of 4
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3 REPLIES 3

Return

This eBay account is  April 2...surely there must be past emails....address on package.

Emails in your inbox account....shipping information in your inbox account.

Email the buyer. If item arrived Monday or Tuesday this week wouldn't there be an address on outside package? 

Message 2 of 4
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Return

just go to your 'purchase history' page

and select a reason for your return

it is all automated and pretty efficient

you will be prompted as to your next steps depending on your reason for the return as well as the sellers policy regarding such returns

no need to sit on hold

it is not instantaneous...takes a few days to cycle and close

Message 3 of 4
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Return

Really need more information to be of any help at all.   You can open a case for returning an item for several reasons right from your summary page, if there's a problem with what you bought.  

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About this board

Welcome to the Returns board! Here you can discuss returns with other members.

    Returns related questions? Whether you're a buyer or a seller, check here to get started: