01-23-2024 04:01 PM
I started a return on an item today and this is not my first return. I noticed that my refund is $3.99 less than the original price. The seller's listing says "seller pays for return shipping." I do not see anything in the listing or any link that mentions any charge. How is this possible? Am I missing something? Can someone explain this?
01-23-2024 04:03 PM
Will need the item number to be able to give more insight (half way down on right, small 12 digit number)
01-23-2024 04:16 PM
What is the reason for the return?
If it was a remorse return and you paid the original shipping, the seller can deduct it from the refund.
01-23-2024 04:18 PM
@wds_collectibles wrote:The seller's listing says "seller pays for return shipping." I do not see anything in the listing or any link that mentions any charge.
See above reply from kensgifts @wds_collectibles . Seller pays for return shipping does not mean seller reimburses for original shipping.
01-23-2024 04:37 PM
The item, in my opinion was counterfeit. But that is not really what I said was my reason, because I didn't want to offend the seller.
01-23-2024 04:43 PM
If you were sure it was a counterfeit you should have said so. The seller will find another buyer and if they are not as knowledgeable as you they will get taken. I would tell the seller what you believe. Passing it on only continues the fraud.
01-23-2024 04:46 PM
It should have been "item not as described"....seller would not know you think it's "counterfeit...unless you told him. Seller does not pay for "all" returns.
Sounds like you click on the wrong return and got charged for shipping?
I understand the "this is not my first return"...buyers who collect similar items do not want to get blocked by a seller for a future seller.
I purchased items that were not as described...I ate the mistake saying nothing to the seller because I do not want to get blocked. Some sellers are so sensitive to anything and will block the buyer for anything.