Return request

[adrhs-71]

What will happen if the buyer wanna return an item that they think it's not same with the description, but the seller say that it's almost same at 90% and refuse the return?

[bonjourami · Accepted solution]

If the buyer opens a not as described case, and you dont provide a return shipping label, and refund after return, Ebay will refund your buyer, you wont get your item back, and will receive a major defect.

[soh.maryl]

ALL eBay sellers need to learn everything they possibly can about how selling on eBay works and they should do this BEFORE beginning to sell.  

They also should read the eBay Money Back Guarantee for buyers so they will know the options a buyer has if/when he feels a transaction has gone wrong.

Are you actually in VietNam or in Sri Lanka? 

[adrhs-71]

Actually I'm still learning all Ebay policies. And I'm from Vietnam. Why you ask about Sri Lanka? Is there any problem with that country?