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‎09-18-2023 12:37 PM
I offer two week returns.
Ebay accepted a return after one or two days, and then SENT a refund for me! All this without my approval within the 2 week period, and NOT asking for a return of the item1
Anyone know what's up? Is it something I missed?
Mell
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‎09-18-2023 01:46 PM
Was this for a buyers remorse reason or for a nad as described reason? Either way, ebay shouldn't have refunded automatically. Check your selling preferences - returns and make sure that there is nothing in there suggesting that you refund automatically in specific circumstances.
https://www.ebay.com/rtn/Return/SellerRules
btw Most of your listings that I checked showed 30 days returned/buyer pays return shipping. The ones with 14 days must be fairly old listings as it's been a while since ebay started allowing 14 days returns other than in certain categories. In most categories including clothing, if you offer returns it has to be for at least 30 days.
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‎09-18-2023 04:05 PM
Thank you!
I looked at the link you sent and it had been changed to automatic payment for returns, and seller did not have to return the item. I swear I did not change it to that! Weird....
Thanks,
Mell
