Return Shipping on Damaged Item

[denbmscus2]

The damaged item that is requested to be returned was $4.96.  It costs $7 to ship the item back to me.  The package has been cut open and there is no chance it can be sold as new, even if the item isn't damaged.  I don't want to pay to ship the item back to myself.  Is there an option to allow the buyer to get a refund and they can dispose of the damaged item so no one has to endure the added cost?

[fbusoni]

@denbmscus2 

Yes... if the buyer has formally requested a return through eBay, all you (seller) need do is process a complete refund and not require that the item be shipped back.

[chevymontecarlo88]

---

@denbmscus2 wrote:

The damaged item that is requested to be returned was $4.96.  It costs $7 to ship the item back to me.  The package has been cut open and there is no chance it can be sold as new, even if the item isn't damaged.  I don't want to pay to ship the item back to myself.  Is there an option to allow the buyer to get a refund and they can dispose of the damaged item so no one has to endure the added cost?

---

@denbmscus2 

Yes. You can refund them if they have not opened up a return request and you can if they do. 

Here is a link on eBay about refunding buyers.

Refunding buyers on eBay