02-26-2024 10:46 AM
So I ordered a part that did not fit. Requested a return which the seller accepted. He asked that I send it to a non existant address. Even the post office wouldn't take it saying this is not an addrress. Filed a grivence with ebay and it was rejected. They did not say why. Cannot ebay see the messages. It's obvious the return information they sent is not an address. Why is this so apparrently wrong but not accepted by ebay???
02-26-2024 10:58 AM
Did you open a case through eBay or was this an agreement via messaging?
I assume the seller did not provide a return label?
03-01-2024 08:37 AM
Yes I opened a case with Ebay. I thought they would easily see the information provided by the seller did not contain an actual address to return the item. I was not given any reason other than the return was rejected.
03-01-2024 12:10 PM - edited 03-01-2024 12:12 PM
@gste1 wrote:Filed a grivence with ebay and it was rejected.
Whatever you think you said there when it is worded like that it doesn't mean anything.
I am going to go out on a limb and say that you opened a return for "doesn't fit".
That is considered a remorse return which a seller with "no returns" can deny.
You need to open a return for "not as described"