02-03-2025 12:35 PM
Seller stole 193.70$ I returned an item on time and was never refunded my money and eBay said they were a top seller and didn’t want to do anything to them
02-03-2025 12:46 PM - edited 02-03-2025 12:46 PM
Being a Top Rated Seller has nothing to do with whether or not you are refunded.
How you returned the item has a lot to do with being refunded.
Did you open an official return through eBays official returns process?
If that's how you returned the item the seller has 2 days to issue a refund. If 4 days have passed without a refund you can return to the case to click " Ask eBay to Step in".
If you just returned the item by sending it back to the return address on the item then you did it wrong.
Your only recourse now would be to open a chargeback through your credit card they would probably need the tracking number to the returned package proving delivery to the seller.
02-04-2025 01:08 PM
I'm going to bet that this is not the entire story.
02-04-2025 01:13 PM
ALL buyers, as well as sellers, owe it to themselves to get acquainted with the Money Back Guarantee for buyers, preferably BEFORE beginning to buy or sell here.
02-04-2025 02:54 PM
@padendirk4 wrote:Seller stole 193.70$ I returned an item on time and was never refunded my money and eBay said they were a top seller and didn’t want to do anything to them
Please tell us the details/actions behind the item's return. Maybe we could explain how it went sideways on you.
02-04-2025 03:18 PM