01-02-2025 10:21 AM
Hello. i recently had to start a return due to seller confusion over an item's model.
The refund showed up in my transaction history a day after the return was accepted, but the funds were never actually added to my balance. I waited a couple days, but eventually had to transfer money from another account instead. So, I know for sure that the funds were never available to me.
ebay says the refund will become available 3-5 days after the item is RECEIVED by the seller. But, no return label is being offered by ebay, and the seller is saying I don't have to return the item. Is this true?
A) I don't want the item B) doesn't seem like that's how returns should work and c) Ebay's help section tells me I won't get the refund until 3-5 days after the seller receives the item, so I am concerned I won't get the money back without returning the item.
01-02-2025 11:05 AM
If they want, the seller can issue a refund without you returning the item.
01-02-2025 03:44 PM
What i'm saying is, I believe the seller (or ebay) already initiated the refund. It just didn't go through as it ought to. (Or, I'm totally crazy and $40 somehow disappeared from my account without me having spent it or my account showing any deductions.)
01-02-2025 04:02 PM
I don't know anything about Venmo or how long it takes refunds to show up in the account.
Credit and debit cards, it could take a few days, up to a full billing cycle.
How long has it been since the refund was issued?