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Refund/ Cancel order

I can't send an item and I want to refund. I got the money on ebay and I don't have PayPal or credit card added. When I try to use refund or cancel order it says I need to enter a credit card to charge me. Why is this happening? 

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Refund/ Cancel order

Could it be that the $.30 transaction fee makes the total more than you have Processing? Are you signed up for Managed Payments with your bank account attached?

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Refund/ Cancel order

Could it be that the $.30 transaction fee makes the total more than you have Processing? Are you signed up for Managed Payments with your bank account attached?

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Refund/ Cancel order

I have already solved it. I haven't read. It said it will charge me only if I don't have enough money on ebay. I have added my credit card and I have cancelled the order. I got charged from the credit card only 0,31€. 

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