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Received a refund and seller said to keep item?

A seller sent me the wrong item and I initiated a return request. I got a notification from eBay telling me to ship the item back. Then I got a notification the seller issued a refund and commented not to worry about returning it. If I don’t return it do I get to keep the money I was refunded? Or can the seller change their mind about not wanting the item back?

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3 REPLIES 3

Received a refund and seller said to keep item?

If you are already refunded, then consider that the seller is happy with you keeping the wrong item. You're good.

Message 2 of 4
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Received a refund and seller said to keep item?

That's very nice of your seller to just refund you and tell you to keep the item @lylee8682 when this happens you're not required to send it back. Like @mtgraves7984  mentioned, you're good! 

Jasmen,
Community Team

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Received a refund and seller said to keep item?

I had exactly the same problem recently.  I opened a request for not as described.  Initially the seller issued me a return label, but then refunded me and said not to return it.   Sometimes it's just more cost effective to forego  paying for the return shipping. I got my refund and the case was closed.

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About this board

Welcome to the Returns board! Here you can discuss returns with other members.

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