06-17-2024 11:13 AM
Need help. When I selected a return of the item cause the wrong product was delivered. I only got one return label for four separate boxes. Now I can not figure out how to fix since the status shows return is in process. We were able to ship one box and FEDEX is holding the other three til I can get three separate shipping labels.
Thanks for any feedback. Appreciate it.
06-17-2024 12:39 PM
If possible, you should have put all four rims in a larger box, and ship together.
But, that's seems to be overcome by events.
The only thing you can do is to contact the seller and explain the situation, because otherwise the seller will think that you are scamming them. It is possible that the size of the rims is so much that you need three more labels.