cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My 1st return

I have a customer that purchased a license plate cover but he didn't realize that it wouldn't fit on his motorcycle. He is requesting a return address label. My policy I had set up on that item is to return within 30 days and buyer pays for return shipping. If I print a return address label to send to him I will be paying for the return shipping correct? This is my first return request so I am a little confused on the entire process.

Message 1 of 3
latest reply
2 REPLIES 2

My 1st return

Yes you would be.   If he files a not as described case then your stuck paying the shipping both ways.  If he says it was his error then he would have to pay it's return.  

Message 2 of 3
latest reply

My 1st return

Tell your buyer to return for a refund. 

 

And next time I would add measurements even though it's listed correctly under the car parts category and not under motorcycle parts.

 

(Doesn't even look like a motorcycle license plate frame.)


KrazzyKats  •  Volunteer Community Member  •  Buyer/Seller since 1998

Message 3 of 3
latest reply
About this board

Welcome to the Returns board! Here you can discuss returns with other members.

    Returns related questions? Whether you're a buyer or a seller, check here to get started: