08-05-2022 01:14 PM
I received an incorrect item from America …..the seller has sent a replacement (correct item)…I have asked for the seller to confirm the return details but they haven’t done so, it’s been almost 2 weeks now. What rights do I have over the incorrect item if the correct one eventually arrives?
08-05-2022 02:14 PM - edited 08-05-2022 02:16 PM
I doubt it will arrive, never give in to a 'replacement', the seller is stalling for time. Open an item not as described case, you have thirty days here.Since you are in the UK, the American seller cannot provide a return label for you, he needs to PP you those funds for a label. If he does not, on the fourth day, ask Ebay to step in.