03-13-2023 07:39 PM
Hi, All
I don't want Ebay's usps label, how can I use my own label to return.
I don't see an option to use my own label or "skip".
03-14-2023 07:52 AM
you can use your own return shipping. you need to be sure to enter a tracking number into the return
just know that you are on the hook if it gets lost
when you use the sellers return label you are insulated form any problem like the package getting lost on the way back to the seller.
its safer to always use the label that ebay or the seller provided
03-14-2023 09:27 AM
Thanks!
Do you know how can I "enter a tracking number into the return"?
If I click on "return details', it shows me the "Select a carrier" step. I don't see where I can input my own tracking number.
03-14-2023 10:31 AM
you should be able to find a place to enter the number in the return
03-14-2023 12:12 PM
Thanks again!
However, I spent a long time and still can't find it. this is what I see in purchase history for the item:
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If I click on "See return details", it shows me the "Select a carrier" step.
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I also notice that: "There is a new return request for this item. You can expect a response soon."
Do I need to wait for the seller's response before I can enter my shipping number?
Very appreciate!
03-14-2023 03:59 PM
Doyashop - how did you get to the page you displayed in your original message? The seller sent me a link to print the label but it isn't displaying the USPS barcode and I can't get the seller to respond and my return window is shrinking, so I am looking to create my own label.
03-15-2023 07:56 PM
From the purchase history, I choose the item I want to return, and more action->Return this item. After a few step, I got to that page.
03-19-2023 09:24 PM
contact ebay custom support.
Seller set up this. So if you wan to use your own label, you need to contact the seller to change the return options.