cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How to add a tracking number to a return when the shipping label from ebay/seller is not used?

I bought about 4 items from the same seller. I opened a return for all of them. each item gave me the option to use the supplied shipping label and charge me about $5 each. Problem is I only need to use 1 label as I can put all the items in the same box. Not going to pay $20 to ship all items back. How can you manually enter a tracking number into a return? It gives no option to do it. Only option is to use the supplied label and be charged for it

Message 1 of 7
latest reply
6 REPLIES 6

Re: How to add a tracking number to a return when the shipping label from ebay/seller is not used?

Hi, you should be able to add the same tracking number to each return.

 

Here’s how to add the tracking information to your return if you’re using your own return shipping label:

1. Go to the return request in Purchase History.
2. Select the shipping carrier from the dropdown list. If you select Other, enter the carrier name.
3. Enter the tracking number.
4. Select Mark as sent.

 

https://www.ebay.com/help/buying/returns-refunds/returning-item/return-shipping?id=4066#section4

 

Message 2 of 7
latest reply

Re: How to add a tracking number to a return when the shipping label from ebay/seller is not used?

no such option exist

Message 3 of 7
latest reply

Re: How to add a tracking number to a return when the shipping label from ebay/seller is not used?


@tonycstech wrote:

I need to return an item and only two options i get is USPS for almost $50 shipping cost.

I want to ship 1/2 the price via different carrier but i have no option to do so.

I am unable to proceed with the return because of this ? 


When you you ask a mental, it will drive you mental. You provided clear details @tonycstech there was no need for the mental to repeat. eBay removed the option for scammers to add our own return tracking number, so now eBay must add that for us instead. 

 

F6sdjfijsdpifjisadjfpjasdfjisjdafjpioasdjpfjdskp6.jpg

 

Just private message eBay here on Facebook, and give eBay the label that you bought.

Message 4 of 7
latest reply

Re: How to add a tracking number to a return when the shipping label from ebay/seller is not used?

facebook ?

weird.

Message 5 of 7
latest reply

Re: How to add a tracking number to a return when the shipping label from ebay/seller is not used?

there is no option to select different carrier.

there is no option to provide your own tracking.
have you not read what i said ?

Message 6 of 7
latest reply

Re: How to add a tracking number to a return when the shipping label from ebay/seller is not used?


@tonycstech wrote:

@papa486516 wrote:

 

eBay removed the option for scammers to add our own return tracking number, so now eBay must add that for us instead. 

 

Just private message eBay here on Facebook, and give eBay the label that you bought.


there is no option to select different carrier.

there is no option to provide your own tracking.
have you not read what i said ?


have you not read what i said ?

 

eBay removed the option for scammers to add our own return tracking number @tonycstech so now eBay must add that for us instead. 

 

Just private message eBay here on Facebook, and give eBay the label that you bought.

Message 7 of 7
latest reply
About this board

Welcome to the Returns board! Here you can discuss returns with other members.

    Returns related questions? Whether you're a buyer or a seller, check here to get started: