11-20-2023 09:29 PM
How do I handle a return request for an item that the buyer claims is not as described
11-20-2023 10:01 PM - edited 11-20-2023 10:02 PM
Manage returns, missing items, and refunds for sellers
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11-21-2023 08:11 AM
A Issue a full refund and let them keep it for free. Saves return shipping cost.
B Issue a paid return label and refund in full when you get it back. Many buyers never get around to sending it back. You might get lucky.
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