11-21-2023 08:41 AM
I have an order number, I started a refund request, and I haven' received my refund. Everytime I get on chat it says it can't find my order number and won't connect me to an agent! How can I talk to someone othe than a stupid computer
11-21-2023 08:44 AM
If you started a return request you dont need to "talk" to anyone.
Go to the return case and see what the status is.
If it has been longer than 3 days since you filed, escalate the case to eBay.
11-21-2023 09:39 AM
A buyer has to wait until "estimated day of arrival item purchased" before doing a refund. If you are doing a refund after 30 days....it might not be possible on date item received.
A refund takes 3-5 business days for the refund to return on the credit card you used.