cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do I access the page where I can enter my phone number for a callback from ebay

Does someone have the ebay number where you can enter your phone number to get a callback from ebay for live person help??

Message 1 of 4
latest reply
3 REPLIES 3

How do I access the page where I can enter my phone number for a callback from ebay

I don't think you 'call' a number to get a callback

I think they link is an option at the bottom of the help page you are researching.

There are 2 options. 1 to chat online, and one for a call back.

Since it is a dynamic URL, I am unable to post a direct URL and be positive the links/options show up, but if you poke around trying to find online help, they will eventually show up on the bottom of the page.

 

https://www.ebay.com/help/home

For me, it is right at the bottom of this page

(but it may not be for you)

Message 2 of 4
latest reply

How do I access the page where I can enter my phone number for a callback from ebay

Thanks so much for replying.  Unfortunately that help message was not at the bottom of your link but I finally chose the chat option and when I asked that agent for a callback link he did send me one.  So that solved my problem.

 

Sandy

Message 3 of 4
latest reply

How do I access the page where I can enter my phone number for a callback from ebay


@monica-sells wrote:

I don't think you 'call' a number to get a callback

I think they link is an option at the bottom of the help page you are researching.

There are 2 options. 1 to chat online, and one for a call back.

Since it is a dynamic URL, I am unable to post a direct URL and be positive the links/options show up, but if you poke around trying to find online help, they will eventually show up on the bottom of the page.

 

https://www.ebay.com/help/home

For me, it is right at the bottom of this page

(but it may not be for you)


@monica-sells 

@pity 

 

That option seems to come up entirely randomly. Not sure if it is caused by the time of day or day of the week but I have seen it on some occasions and at other times it is nowhere to be found. Here is a screenshot when I test at 8:05 MTN time on a Monday morning.

 

lotzofuniquegoodies_0-1681740389268.png


Going through the steps gave me these choices. Below is the one for removing a defect.

 

lotzofuniquegoodies_1-1681740490846.png

Available choices do change depending on which problem you are having.

 

-Lotz

Message 4 of 4
latest reply
About this board

Welcome to the Returns board! Here you can discuss returns with other members.

    Returns related questions? Whether you're a buyer or a seller, check here to get started: