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HOw can I reopen a closed return?

I bought 2 phones.  1 is defective.  on the return i noticed that i had both listed to return asnd closed out the return,  this was done thinking i could just redo the return with just the 1 item

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HOw can I reopen a closed return?


@rvjbon wrote:

I bought 2 phones.  1 is defective.  on the return i noticed that i had both listed to return asnd closed out the return,  this was done thinking i could just redo the return with just the 1 item


Once a return is closed it can't be reopened. You can try to open case through Money back guarantee as the item is not as described. Follow the instructions. If ebay does not allow you to open a case because you closed a return . Then your onlu option would be to file a chargeback through Paypal or Credit Card or bank. You have 180 days to do that from date of delivery.

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HOw can I reopen a closed return?

You can also file a case with your credit card company if you paid by credit card.

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