I have never seen this happen before. I'm not even sure how they can do it. A buyer put in a request for a return, then she changed her mind and closed the case. I accepted anything she wanted to do . A month later she did it again, then put in for a return. Each time, it puts my funds on hold. Not sure how to respond to this. It cost each time I send her a shipping label. Buyers are allowed to do this on the same purchase? First she said item arrived damaged. Then she said she didn't want a refund because she broke hers and needed a replacement. (So did she break it?) Also this item was local pick up only but I bended and purchased the extra bubble wrap and stuff to send her the item. I have a hard time telling people no. She only lives 20 minutes away, I should have seen that as suspicious. Or am I being paranoid? I told her all my items have free returns incase of accidents, something doesn't fit or just simply didn't like it. How manybtimes can a customer open a return then close it, then repeat? I tried googling it but haven't found anything on it. I did however put her in the block bidders section, so she can't make future purchases. I only did that because I find this a nuisance.
