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Amazon like return policies

Anyone else getting tired of the " Return it for whatever reason you want policy"? The policy where you have no say so whatsoever. I have lost several hundred in sales, not to mention time, in the last week alone. Reasons being, " Thought I was buying something else", " Decided I didn't want it", " Ordered the wrong one".

eBay used to give the seller the option to refute a return if it was damaged, not as described, etc. But now they are trying to be like Amazon and will authorize any return for any reason! My return policy means nothing if they override it....

Message 1 of 18
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17 REPLIES 17

Amazon like return policies

I agree with you, many people will still shop with a seller who offers no returns but I personally will not if I can avoid it.

 

The $20.00 charge back fee has been around for decades. The payment processors instituted the fee many moons ago as a way to offset the costs associated with handling and encouraging seller to take care disputes before they file with their bank. Paypal also had the fee for chargebacks.

Message 16 of 18
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Amazon like return policies

I wouldn’t consider myself a large seller. I factor in 2% of my sales for returns, mistakes, lost packages, damaged packages, and etc. In all of the years I’ve sold on eBay I have not come close to exceeding my budget.

Message 17 of 18
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Amazon like return policies

I'm confused what you mean by your return policy means nothing.  You accept returns which means you accept returns for any reason. If you don't want to you select no returns.  

“Birth certificates show that you were born. Death certificates show that you died. Photographs show that you have lived.” -Unknown
Message 18 of 18
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About this board

Welcome to the Returns board! Here you can discuss returns with other members.

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