08-08-2021 02:42 PM
Anyone else getting tired of the " Return it for whatever reason you want policy"? The policy where you have no say so whatsoever. I have lost several hundred in sales, not to mention time, in the last week alone. Reasons being, " Thought I was buying something else", " Decided I didn't want it", " Ordered the wrong one".
eBay used to give the seller the option to refute a return if it was damaged, not as described, etc. But now they are trying to be like Amazon and will authorize any return for any reason! My return policy means nothing if they override it....
08-09-2021 02:04 PM
I agree with you, many people will still shop with a seller who offers no returns but I personally will not if I can avoid it.
The $20.00 charge back fee has been around for decades. The payment processors instituted the fee many moons ago as a way to offset the costs associated with handling and encouraging seller to take care disputes before they file with their bank. Paypal also had the fee for chargebacks.
08-09-2021 08:05 PM
I wouldn’t consider myself a large seller. I factor in 2% of my sales for returns, mistakes, lost packages, damaged packages, and etc. In all of the years I’ve sold on eBay I have not come close to exceeding my budget.
08-10-2021 08:15 AM
I'm confused what you mean by your return policy means nothing. You accept returns which means you accept returns for any reason. If you don't want to you select no returns.