08-03-2022
10:49 AM
- last edited on
08-10-2022
12:59 PM
by
devon@ebay
Hi Everyone! This month's chat you’ll have an opportunity to talk to Lucan from our Seller Experience - Growth & Insights team. The theme of the chat is, “How to use Sourcing Insights and Product Research”. See you August 10th!!!
Edit: Thanks for joining us for the Monthly Chat with eBay Staff and Lucan.
The chat thread will remain open until 2 PM PT at which point we'll close it from additional responses. After that time, we'll continue to work on responding to any queries that might still be unanswered.
To post your question, click Reply in the lower right corner of this post, type your question, and hit submit between 1-2 PM Pacific Time. The format of our chat mirrors the format of our Community Discussion Boards, where each post will appear in the thread chronologically. The (specialist name) and Community Team will review each question as it comes in, and will quote the original question in our reply. This quote and the reply will appear later in the thread, so just keep scrolling down to see our answers.
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Missed the chat? Send your questions to the podcast by calling 888-723-4630 or email us at podcast@ebay.com and maybe your questions will make it on the air! Or listen to past episodes while you wait for next month!”
08-10-2022 02:00 PM
Thanks for joining the chat this month! It's closed from further replies but we'll keep working through to make sure that questions are addressed
08-10-2022 02:05 PM
@a_c_green wrote:
@valueaddedresource wrote:
For Dash Cams it shows top combination is Manufacturer Part Number: Does Not Apply, Brand Unbranded, Color: Black
And 880 active listings vs no active listings
The wording of the "No active results found for 'Does Not Apply Unbranded Black'" message suggests that it's searching listing titles for that phrase, rather than Item Specifics.
Hi @a_c_green -- Terapeak Product Research searches across both the title and item specific using the keyword search that you entered.
In this particular scenario, it looks like results from Sourcing Insights relating to eBay Motors-related sub-categories are not picking up all of the data that we use to populate item specifics recommendations, which is likely why we don't see any results in the data set on Product Research. This is a bug that we will prioritize, and hopefully we'll have more information soon.