@dtexley3 wrote:
Sorry brian@ebay. @vrykalak Next to the search button click Advanced. Go to the bottom and set the default Sort By to the your preference. Easy Peasy.
Thanks for suggesting an alternative, @dtexley3! While changing the 'Sort by' option will pull up the selected filter on the first search done from this page, it will not change the default of the search bar found on the eBay homepage. This will always default to Best Match by design.
@dtexley3 wrote:
tyler@ebay wrote:
@vrykalak wrote:
Every time I listed a new item in the last 3 days, I get a notice that it doesn't qualify for TRS+. I haven't changed any of my settings. What gives?
@vrykalak - if your account is Top Rated the items should qualify for Top Rated Plus if they offer same or one business day handling and a 30 day or longer money back return option.
If your items are meeting those requirements but you're still getting notices that they don't qualify please consider contacting CS so they can help get to the bottom of what's going on. Thanks!
Ok, I'm confused, I thought we also had to offer free returns for TRS+?
Hi @dtexley3 - sorry I left that part out! @vrykalak: as of June 1 in order to qualify for the Top Rated Plus benefit you will need to offer 30-day free returns. There are some exceptions, so give them a look over and contact CS if you're meeting those and still getting an error!
brian@ebay wrote:
@dtexley3 wrote:Sorry brian@ebay. @vrykalak Next to the search button click Advanced. Go to the bottom and set the default Sort By to the your preference. Easy Peasy.
Thanks for suggesting an alternative, @dtexley3! While changing the 'Sort by' option will pull up the selected filter on the first search done from this page, it will not change the default of the search bar found on the eBay homepage. This will always default to Best Match by design.
Huh, I must be special then. I went to the eBay home page, put in a search and this is the sort by showed: 
@dtexley3 wrote:
FedEx SmartPost is broken again. We have an ongoing thread in the Technical Issues that has not had any eBay input for quite some time. I no longer use SmartPost (cost prohibitive) but that doesn't change the fact that it's undercharging the buyer at purchase and the seller when purchasing the label. The seller doesn't know they were undercharged until their invoice arrives and then only if they check.
Hi @dtexley3 - we're happy to review and see if we have updates. If you'll get me the link to the thread I'll see what I can do.
@a_c_green wrote:
brian@ebay wrote:
While changing the 'Sort by' option will pull up the selected filter on the first search done from this page, it will not change the default of the search bar found on the eBay homepage. This will always default to Best Match by design.Um.... no?
Are you referring to the "Search for anything" window on https://www.ebay.com/? That does indeed recognize your search preferences, once you have successfully stored them (even if I'm not logged in under that account at the time; I assume it's looking at cookies). I tested that again just now.
Hi @a_c_green - it sounds like you and @dtexley3 are the winners of today! We've been testing it from our end and can't get any preferences to save. I'd love to get some screenshots of the process you follow to change your default search results from Best Match to the option of your choice (and get it to stick from search to search), to consider getting a guide put together!
