mam98031 • Volunteer Community Member • Buyer/Seller since 1999
Happy October! Thanks for joining us for the Weekly Chat with eBay Staff. We don't have a specific topic this week, so feel free to share any general buying or selling questions you may have.
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- last edited on by
jasmen@ebay
This is what I get when I click my buyer's tracking numbers>
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Edit: A reply to your post can be found here.
@stuff4divas wrote:
RE: Feedback Profile on eBay ids on Community Posts
Has there been a change on the community posts showing the poster’s eBay id, but not their feedback, view listings, etc?
A few days ago, when we clicked on their feedback, it would not pop up, but now, their feedback isn’t even there to click on.
Those of us that answer community posts like to check the poster’s feedback, etc to make sure they are legit, not contradicting what they post, that they are on the correct international site, etc. but that no longer seems possible w/o a work around bc it only shows their id name.
We already go thru time consuming reading and answering and having this just piles on to that.
Thank you,
Dev
We feel you @stuff4divas! We're aware and trying to work with Khoros to find out what is causing this, so a fix can be implemented. We appreciate your patience in the meantime and all you do to help others in the eBay Community!
@soh.maryl wrote:
Do we have any ETA at all on when the being unable to view feedback will be fixed?
It's making answering questions difficult for mentors.
Hi @soh.maryl - no, we don't have an ETA on this, but we are continuing to work with Khoros on what is going on and when it will be fixed.
For me, I can now see the FB of others. It wasn't limited to just the forums, it was also in the rest of Ebay too or at least that was my experience. It now appears to be fixed again.
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Edit: A reply to your comment can be found here
@stuff4divas wrote:
This is what I get when I click my buyer's tracking numbers>
Thanks for sending this over @stuff4divas I will get it in the right hands!
@mam98031 wrote:
For me, I can now see the FB of others. It wasn't limited to just the forums, it was also in the rest of Ebay too or at least that was my experience. It now appears to be fixed again.
@mam98031 - this is what makes it so insidious, the intermittent nature of this bug is maddening. All links and profile photos are gone for me from the Community site as of this morning. But yesterday they were fine, and tomorrow they may be back for me.
It's really frustrating, but I'm glad they're back for you, and I hope they stay a good long time!
@somanypostcards wrote:
When I try to print the Purchase History for a combined order of more than 11 items, I go to Order Details and select Printer Friendly Page. This shows ALL the purchased items. However when I click on Print, only 1-page is shown that does NOT contain ALL the purchased items, only the first eleven. How can I print a complete purchase history?
That's frustrating @somanypostcards! I just tried to recreate that with one of your recent larger purchases but when I select the Printer friendly page option, I'm shown all items. I'm on Chrome. How are you accessing the site? What trouble shooting have you already done?
