mam98031 • Volunteer Community Member • Buyer/Seller since 1999
@mam98031 wrote:
tyler@ebay wrote:
@mam98031 wrote:
I love my Ebay branding shipping supplies. They are very useful to me and I take advantage of my coupon every quarter. I'm very glad Ebay started this benefit to sellers.
With that said, lets talk about Sales Tax Charged on the supplies. I live in the state of Washington and I'm being charged sales tax on whatever I order in Ebay shipping supplies. Which is NOT correct.
Like other states, Washington does NOT require registered business operators to pay sales tax on shipping supplies. Washington and some other states consider shipping supplies as becoming part of the end product sold and therefore if you have an active business license in the state of Washington, sales tax is NOT required on shipping supplies purchased.
So how do we fix this. They are collecting a tax that is NOT owed? I'm confident it isn't on purpose, but it is a matter that needs some immediate attention.
Hi @mam98031 - I've seen a few reports of this happening now. I know it's been reported but we haven't heard back as yet. I'll see what I can find out and update you as I hear back!
This isn't new. Well let me restate that. It isn't new for me as they have charged me sales tax the last few times. I just thought they would eventually figure out they aren't suppose to be doing that. But they don't seem to know. And I have seen some other sellers reporting they are getting charged sales tax for the first time and per their state, like mine, it is NOT owed.
Thanks for the clarification @mam98031! I'll take a look and let you know what I find out.
@my-cottage-books-and-antiques wrote:
dtexley3,
I don't think that's the case here. For example, Items that sold on a Saturday, I'm sometimes being told its OK to ship on a Tuesday...
If Monday is a federal holiday or if the seller has a 2+ day handling time.
brian@ebay wrote:
Good Til Cancelled is currently the only duration available through the app and this is by design. The reasoning behind this is that we've found longer durations generally have more benefits. The mobile team has engaged on the boards here and mentioned some of those benefits.
Well, yes... and it didn't go well. The response by @sandyoutlet was greeted by no fewer than eight complaints in a row and no positive agreement of any kind. This quote sums up the general mood rather concisely:
> When I list on mobile there is no place that tells me I am agreeing to good til cancelled.
> I only can tell when I look at the item and not even then as sometimes it says 30 days if
> it’s a relist. Then boom I get an email saying it was re listed automatically. And I am
> charged 35 cents. No. I didn’t agree to that charge. And I NEVER want good til cancelled.
> And now today I get an email saying accept offers has been added to a book I have listed.
> Well, no. If I wanted that I would have added it. When I called support the other day they say
> they don’t know if these issues are a glitch or a feature. They suggest I don’t list using the app.
> An app that Customer service advises customers to not use.
Ref: https://community.ebay.com/t5/Mobile-App-iOS/Listing-duration/m-p/29043611#M7758
With that said, we have been passing feedback over to the mobile team and they are reviewing it as they consider future updates.
It might be best if they would stop considering further updates. Perhaps a rollback would be better, but if they want to call it a "refinement" or a "refocusing" or a "fine-tuning of goals" instead, fine. I can do euphemisms as well as they can. 
@dtexley3 wrote:I just noticed the thread that Postal rates are changing in 2019. For me the biggest change is that First-Class Package Service will now be zone based. Once that is implemented there's no reasonable way to have items with free shipping anymore under the current system.
eBay should consider a "Calculated Free Shipping" option. The price shown to the buyer would be the item price + calculated shipping to their location, listed as Free Shipping. The "Free Shipping" price could then vary based on the buyer's zone and allow sellers to keep their heads above water when offering "Free Shipping".
It is important to wait before reacting to this information. It is just too early. USPS has an approval process they have to go through and that hasn't happened yet. That happens later this month or early next month. Then rates and changes are announced.
tyler@ebay wrote:
@mam98031 wrote:
tyler@ebay wrote:
@mam98031 wrote:I love my Ebay branding shipping supplies. They are very useful to me and I take advantage of my coupon every quarter. I'm very glad Ebay started this benefit to sellers.
With that said, lets talk about Sales Tax Charged on the supplies. I live in the state of Washington and I'm being charged sales tax on whatever I order in Ebay shipping supplies. Which is NOT correct.
Like other states, Washington does NOT require registered business operators to pay sales tax on shipping supplies. Washington and some other states consider shipping supplies as becoming part of the end product sold and therefore if you have an active business license in the state of Washington, sales tax is NOT required on shipping supplies purchased.
So how do we fix this. They are collecting a tax that is NOT owed? I'm confident it isn't on purpose, but it is a matter that needs some immediate attention.
Hi @mam98031 - I've seen a few reports of this happening now. I know it's been reported but we haven't heard back as yet. I'll see what I can find out and update you as I hear back!
This isn't new. Well let me restate that. It isn't new for me as they have charged me sales tax the last few times. I just thought they would eventually figure out they aren't suppose to be doing that. But they don't seem to know. And I have seen some other sellers reporting they are getting charged sales tax for the first time and per their state, like mine, it is NOT owed.
Thanks for the clarification @mam98031! I'll take a look and let you know what I find out.
I appreciate that. I can tell you for me, at least for the past 6 months this has been true and I'm actually pretty sure it has been all of 2018, but I can only see my purchase details for 6 months back.
brian@ebay wrote:
@gracieallen01 wrote:Well, brian.t, that really does sound like a, 'so, take your toys and go'.
In regards to generally having more benefits, may one ask what benefits and to whom? It definitely doesn't sound like they are for the seller.
Hi @gracieallen01, I apologize if my response came across that way. I just wanted to be sure that everyone knows this was an intended change as well as some of the reasoning behind it.
In my previous reply, I linked to a response from the mobile team in which they provide some of the benefits of a longer duration. Those benefits are, " longer durations perform better, provide more buyer predictability, and index more easily in search engines". These amount to more visibility for sellers items which in turn give a better chance for items to sell.
I do want to mention again that I have passed feedback about this change over to the mobile team. They are reading the feedback and taking it into consideration. Thank you for providing your feedback on this!
Thank you for the clarification, brian.t
I wonder if your team thought about the fact that not everything is fit or appropriate for GTC? Simply because it may provide some benefits for a longer duration doesn't always mean that SEO is better, as well as buyer predictability, for millenials in particular, is a very limiting gauge. And, as far as more visibility and better chance of selling, that still depends on more variables than GTC offsets.
Just some thoughts that you might also pass along. 
