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Community Chat, Nov 7 from 1:00 pm PT - General Topics

Anonymous
Not applicable

Hello Community friends!

 

Join The Community Team for a one hour Chat here today from 1-2 pm Pacific Time. We will be discussing general topics this week so feel free to bring any buying or selling questions you may have slight_smile

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Community Chat, Nov 7 from 1:00 pm PT - General Topics


@goodluckselling wrote:

brian@ebay wrote:


Hi @goodluckselling, I'm happy to pass along your feedback! The new shipping label layout is still being developed to add the features that the old layout contains. Because of this, we intentionally left the option to use the old layout to ensure sellers have any options or features that may not currently be present in the new layout. You'll find the link to change to the old layout in the upper right of the shipping label page. Thanks for your feedback! 


We should not have to jump back and forth from old to new and back again. The holiday selling season is well on its way and for eBay to start opting in and making changes during this time frame shows little respect for your sellers and buyers. 

 

You should have the new layout working properly before you start opting in sellers without there knowledge.  You should not be doing this during the holiday selling season.  If you could not get it working properly before we hit this time frame then you should wait until after.  This push and push and push to get all these things live on the marketplace all of which have issues that you eventually will take care of is defeating and deflating to sellers and our abilities to operate within your boundaries.

 

Please forward this post to the President of the marketplace office.  I can not understand how eBay thinks releasing half working new features and auto opting in sellers is a positive step forward?  We are tired of your actions, and your inability to do what seem like anything correctly? 

 

We get it!  eBay is a very advanced and technical platform and there are bound to be issues with new features and this is why sellers do not understand why the CEO would allow these changes to happen during the busiest time of year?

 

This is why eBay is failing to create the dynamic marketplace you talk about and act like is happening, but the reality seems to be that you have Grand Ideas without the know how to fulfill them?

 

Good Luck Selling! 


Hi @goodluckselling, as promised I did pass your feedback along to the shipping team. They've let me know that the link you are looking for is already present on the page shown in the below screenshot. The "Ship your next item" link will direct you to the Manage Orders Awaiting Shipment page. If this isn't the link you are looking for or if it's not on the page you mentioned then please feel free to tag me in a thread and I'll send your feedback to the team.

 

New Shipping Flow 1.JPG

Brian,
Community Team
Message 46 of 47
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Community Chat, Nov 7 from 1:00 pm PT - General Topics


@Anonymous wrote:

USPS rates are going up again in January and this time it looks like Regional Rate boxes can no longer be fudged through eBay's calculator by using a set weight (like 2lb for reg rate A).

 

Will the shipping calculator be updated to add Regional Rate A & B boxes? Will this happen by the time rates change in January?


Hi @Anonymous - I heard back from the shipping team and they appreciate the input. While they don't have details on rollouts for next year, they did suggest creating a rate table within your shipping preferences for when you want to add Regional A&B to listings. Thanks!

Tyler,
eBay
Message 47 of 47
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