mam98031 • Volunteer Community Member • Buyer/Seller since 1999
Regards,
@gracieallen01 wrote:
Hello Trinton,
Quoted from the '2019 Early Seller Update' page on the Seller Forum:
"Good 'Til Cancelled listings renew automatically every 30 days unless your item sells before that timeframe. We charge an insertion fee every 30-day period. Good 'Til Cancelled listings count toward your monthly zero insertion fee listings. Fee amounts are based on the terms in effect when the listing goes live and when it
renews."
1a) what decides the timing of 'when the listing goes live', to be precise? When it is submitted or when it is indexed or .... ?
1b) What decides the timing of when a listing renews, to be precise? When it is submitted or when it is indexed or .... ?
2) If a seller, with a store, wants to avoid all insertion fees, by utilizing the number of free insertions that come with a store subscription, it would mean a seller would have to end ALL of their applicable listings 7 times a year and restart them a day or two later, as there are seven (7) - 31 day months in a year. Is this correct?
Hi @gracieallen01, happy to clarify. The listing goes live when you create the listing and submit it. The listing is renewed 30 days from the time you have submitted it.
As for your second question, a member of our Community has done the calculations for when a seller may face insertion fees upon renewal related to GTC listings renewing every thirty days and free insertion fee credits being given monthly. I am sharing a screenshot below for your reference:
If a seller is concerned with fees from this occasional situation, they can simply list towards the center of the month and would not run into any renewal date vs. insertion fee credit date conflicts for at least 2 years. Since moving to a GTC model for all listings should contribute to higher conversion and thus higher sales, sellers may find that the increased revenue they receive within those two years will offset any possible insertion fees that are charged from time to time.
Since this update was called the Early Spring Update, when are we to expect the actual Spring Update?
@Anonymous wrote:
@mam98031 wrote:I was having a conversation on another thread that I thought brought up some questions I had not previously considered in regards to being able to submit offers to some members that have me on their watch list or in their cart. I'm posting this with the permission of the other poster.
@mam98031 wrote:I understand why you do what you do and I do it as well. However, I think this new tool is a fantastic addition for sellers. It is a great tool to add to our small collection. Very useful and hopefully it will also help some seller to increase their sales.
Hey mam98031, I hate to disagree with your learned opinion, but I have found this feature to be useless! There are some key holes in the program:
- seller can not see who they sent an offer to and only sees a redacted version in their offers section AFTER they made the offer.
- it would be useful to be able to tell if the "watcher" is a competitor or a real buyer so one doesn't waste time
- one can use the feature and end up "locked out" of any further offers with a buyer because they blindly made too many offers already
- I am guessing most watchers are not serious buyers, especially when I have a B/O component on the listing.
So unlike the GD program that I think is a win-win for sellers, this program was broken from the get-go! I don't see how it will increase sales, unless a seller gets desperate and makes a fire-sale, low-ball offer. But the same could be done by changing the listing price, now easily done through the Seller Hub!
Some sellers have had access to test this feature for some time and most have loved it and provided great feedback. I recommend just giving it a try to see if it works for you or not! Thanks!
I think that is fantastic, however it still doesn't answer the questions or concerns stated. They are legit questions and concerns.
@Anonymous wrote: If a seller is concerned with fees from this occasional situation, they can simply list towards the center of the month and would not run into any renewal date vs. insertion fee credit date conflicts for at least 2 years. Since moving to a GTC model for all listings should contribute to higher conversion and thus higher sales, sellers may find that the increased revenue they receive within those two years will offset any possible insertion fees that are charged from time to time.
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Good afternoon Trinton, I saw this post, I don't agree with any of that statement regarding higher conversion rates with GTC listings until I can examine the data used to make that statement. So much of that kind of a generalized statement is subjective and depends on the type of Seller polled and the type of items sold and used in the study. The ONLY GTC listing I used in the last 3 years was by accident and I promptly deleted it yet there has been steady growth on several IDs without GTC. This may come as a shock to eBay but Sellers actually know how to run businesses and sell stuff ... all kinds of stuff ... Give Sellers the Opt out option and eBay will quickly see how many Sellers want the making broad-brush decisions affecting their carefully crafted business ...
