@dm2756 wrote:
Will ebay postpone being forced into managed payments until they have phone support?I got my email that I will be forced into managed payments in late July. Even for ebay this has to be the all time low!!To force sellers into a program that at the moment we have no phone support to call and talk to about this, no email that I could find to even email anyone. The entire country is in the middle of a stay at home order!!Banks are closed except for drive thru and online banking so no way to set up a checking account for this yet and from what little I have read since this whole managed payments has been a top secret and no one will talk to you about it until you are enrolled. I will have to submit 3 months of statements how can I do that when we are on a national shut down it will be May or June before I can go inside of a bank to open a checking account!!Why in the world would I sign up for anything, give out all of my personal info when I can't even talk to anyone about how this is going to work??See how the reports are with the managed payments? Can I download reports into my quick books, sales tax, refunds etc.I can do all of this in paypal very easily and my own credit card processor that I use now. I already know because I have been audited I need monthly reports from the credit card processing as well as bank reports. As I had to provide all of this to the IRS before.Even for ebay this has to be their all time low. We are in the middle of a national pandemic, everyone's lives have been turned upside town hundreds dying each day this has brought out the best and worst in people and I have to say it has brought out the very worst in ebay. That with everything going on right now you know your sellers are under a stay at home order also, many of us out of work except for ebay, family members sick or even worse dying and ebay can not postpone something this major until things go back to normal? or at least give us phone support and then give us the 3 month deadline.Since I am being forced in with no phone support, no one to talk to no email, pretty well sums up what ebay thinks of their sellers in a time of national crisis. Unbelievable!
Hi @dm2756, we do have limited phone support during this time and the team would be happy to contact you and respond to any questions you may have. I've sent them your information 🙂
Additionally, if a seller has been invited to join managed payments then they can go to this help page and use the 'Call us' option at the bottom of the page to speak with the payments team. Thanks!
tyler@ebay wrote:
@gwzcomps wrote:
Is there ever going to be an increase to the 5000 limit on blocked buyers? I'm no where near it personally, but I can imagine it would be nice to get that number increased.Hi @gwzcomps - I haven't heard that an expansion is coming for the blocked buyer list, but I'll make the suggestion and let you know if I hear back!
Hi @gwzcomps - just wanted to update you that I heard back on this - there is no plan to expand the block list amount at this time. Thanks!
