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trying to open a no payment claim

I have an Item that the buyer has not paid for. I have sent an invoice, emailed several times still no response. I have tried to open a claim with ebay so I can get my fees back. and all I get is ooops something went wrong. anyone have any ideas

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trying to open a no payment claim

Has it been more than 48 hours since end of auction, but less than 32 days?

lady_madonna
Volunteer Ebay Community Mentor

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