02-02-2025 11:17 AM
I use templates including a description for some of my items specifically music CDs. When I initiate a new listing with the template the description field is blank.
02-06-2025 10:43 AM
This is a known tech issue. Please click the ? icon on the lower right of your active listings page and click report technical issue. In the comments box make sure to mention ALERT15736 problems with listing templates.
The more users reporting, the higher the item will rise on eBay's fix list.