technical issue - Unwanted country redirection when following links or item
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04-26-2023 03:39 PM
I wanted to report an issue, which I have been meeting for several months.
This is not blocking but an irritant that is not good for the user experience on eBay.
Multiple cases to reproduce :
1- When you try to sell from an existing item :
Exemple : I browse https://www.ebay.fr/itm/383929194499
Then I click on Have one to sell ? SELL NOW
I'm redirected to https://www.ebay.co.uk/lstng?mode=SellLikeItem&itemId=383929194499&sr=wn
Instead of https://www.ebay.fr/lstng?mode=SellLikeItem&itemId=383929194499&sr=wn
If the author of the item is not in the same country as you, you are redirected to the wrong eBay site
2- A buyer or seller send me a message on eBay with an attachment.
When you try to open it, same problem, we are redirected to the eBay site from the country of the message author.
3- Links and Actions with the Dispute Manager.
When you receive a notification or request during a dispute, same problem.
Result :
- The expected content is displayed in a language we probably do not understand
- We have to login again (session is not saved during redirection)
- We have to carry a strong authentication
This is the kind of issue not very complicated to correct which can greatly improve the browsing experience on eBay.
Best regards
