06-04-2023 10:17 AM
when someone sends me a best offer and I accept it I am unable to send an invoice! Why?
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06-04-2023 12:51 PM
06-04-2023 11:48 AM
I can't address the 'Why', but will tell you that you don't need to invoice... eBay sends payment reminders.
06-04-2023 12:51 PM
06-04-2023 01:52 PM
@crazywick wrote:when someone sends me a best offer and I accept it I am unable to send an invoice! Why?
You'll have to explain what happens @crazywick - do you see an error message when you hit the send invoice link? What does the message say?
Are the offers paid within about an hour or so of accepting? If so then the buyer's account might be enrolled in auto-pay offers. That requires a buyer to provide payment upfront before submitting or accepting an offer.
As a seller, if you want to allow combined shipping on offers, you can disable the auto-pay requirement at the bottom of this page: https://www.ebay.com/sh/fin/transactions