cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

secure connection problem - anyone else?

I keep getting the following message on the boards, any one else having issues?

 

Secure Connection Failed

An error occurred during a connection to community.ebay.com.

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the website owners to inform them of this problem.

Message 1 of 8
latest reply
7 REPLIES 7

Re: secure connection problem - anyone else?

Not exactly. But I do see that the connection is a mixture of secured, and unsecured content. Which is probably why you receive that message.

HTH
Message 2 of 8
latest reply

Re: secure connection problem - anyone else?

Use the url community.ebay.com. That will bring up the https: or 'secure' pages. If that does not work, you mayhave some cookie issue. I would try another browser first, but in any case, delete cookies for your browser. And try again.

eBay is continually updating this site. Some advice given may have changed. Please reply to this thread, to let us know if this advice works for you. The links on the bottom of any eBay page can help you deal with most eBay issues. Contact eBay Customer Service on Facebook.com/eBay or Twitter.com/AskeBay
Message 3 of 8
latest reply

Re: secure connection problem - anyone else?

I am experiencing the same problem; "Your Connection is not secure". I am using a Mac Pro running Mojave. 10.14. In Safari the page is blank. In Mozilla I get the attached message (Your connection is not secure). 

 

Any workarounds? 

Thank you. 

Message 4 of 8
latest reply

Re: secure connection problem - anyone else?

Problem solved - by turning OFF IPv4 in network settings, the problem is solved.

Hope this helps others.
Message 5 of 8
latest reply

Re: secure connection problem - anyone else?

IPv6 is not required to connect to community.ebay.com or any other website so your problem is actually something else in your network setup or client software.
Message 6 of 8
latest reply

Re: secure connection problem - anyone else?

Yes I am having it too (firefox), no the "solutions" I have found around are not helping. The link is https, I cannot speak to all the content on the page but it's happening on a search results page not a seller page so it's ebay, I would say.
Message 7 of 8
latest reply

Re: secure connection problem - anyone else?

@mermaidscovebeads 

 

Try another browser to rule out browser issues.

 

This thread is a year old, so it may be due to a different issue entirely.

 

Message 8 of 8
latest reply