scammed with a item that has not checked out yet

[dashsmashem]

I bought a foodsaver here on ebay......its was supposed to be a 5480 and the guy send a v2000 which is a lower unit.  On top of that it doesn't even work.

Ebay says I can't return it because the item has been checked out?   352734214029 is the item #  

Any ideas since I can't even contact ebay

[pburn]

Have you filed a request for a refund yet? If not, you can file it in eBay's Resolution Center through the link at the bottom of every page or through the item listing on your Purchase History page.

I don't understand what you mean by "Ebay says I can't return it because the item has been checked out?" If you "can't even contact ebay," how did you get the impression you can't return it?

I don't think there's a need for you to contact eBay. Just file for a refund request through either procedure I described above.

If you do feel you need to contact them for some reason, you can use the "Help & Contact" link at the bottom of the page for telephone contact, or you could contact them via Facebook or Twitter:

www.facebook.com/ebay (contact them via Messenger)

www.twitter.com/askebay

[candd205]

Go to the "Resolution Center". File a request for a refund based on the item is "not as described". Don't keep discussing with the seller by e-mail. Only work through the resolution center to get your refund.

@dashsmashem 

[candd205]

When you say the item is checked out. Do you mean the sale or the seller disappeared or is no longer on ebay?

If this is the case, then go to paypal and file for a refund in their resolution center based on item is not as described. If that doesn't work, your last resort is for you to file a case through your credit card.

[dashsmashem]

still to this day if I try to do a return with Ebay it will tell me that I can not start a return because they (the seller) has not received payment yet.   So I went to Paypal and they have done a case.   Its obvious fraud to me, the seller said that the 5480 model was the only one it would allow them to list (it turned out to be a TS2000) and its obviously been dropped but in any case the unit it completely non working.   What has upset me with this is that thru ebay there was NO protection, I can't contact them with a problem and this seems to be a problem on ebays checkout process