"resolve a problem" link not working

[minnesota-husker]

I have a buyer who has not paid yet.  I clicked on the "resolve a problem" link and it takes me to my login screen.  I enter the credentials and it goes back to the login screen to enter again.  Over and over and over again.  I know I have the correct username/password combination in there.  So bottom line is that I can't report an unpaid item.  Has been this way for the last two days.  Anyone else having this issue?

[*madison]

Not sure what the problem is, but try this link >> https://www.ebay.com/help/selling/getting-paid/resolving-unpaid-items?id=4137

[pburn]

A lot of people are having that problem . . . 

[eburtonlab]

If you are using the old selling page "resolve a problem" link, try using Seller Hub instead, or else go through the Resolution Center or Feedback page.

Many users are getting stuck in a sign-in loop using the item link on the old selling page, so it is not just you. That particular link seems to not be working correctly.