eBay

21-motorsports · ‎08-07-2020

We usually reply to ebay messages by replying to the email in our inbox (vs going to eBay's page and replying within their messaging system). This has worked for as long as i can remember (been selling since 2000). For the last day or so, every reply we send comes back with "We were not able to send your message to xxxxxxx".

I can send them fine through eBay messaging, it just doesn't work for keeping track of tickets and whatnot. Anyone else having the same issue?

thekingconcept · ‎08-07-2020

Yes I am having this same issue as of today

"We were not able to send your message to......"

ganz-einfach · ‎08-07-2020

Same here

cclcomputers · ‎08-07-2020

Same here! Been happening consistently since this morning (2020-08-07)

eBay sent this message to eBay Sales (cclcomputers).
Your registered name is included to show this message originated from eBay. Learn more.
Revise and resend your message
Dear cclcomputers,

To protect our members, eBay doesn't allow certain types of content in member-to-member emails. Because of security concerns with the content of your email, we didn't send your recent message to loxxon.

Please revise your message to make sure that it:
Doesn't breach eBay's email policies: http://pages.ebay.co.uk/help/account/unwanted-email.html#violations
Doesn't contain web addresses, or URLs, or links to pages containing active content (such as JavaScript or streaming video)
Has text in both the subject line and body (no empty messages)
Learn more about eBay email policies at: http://pages.ebay.co.uk/help/account/unwanted-email.html

Are you trying to send photos? There's an easier way, eBay photo sharing.

Try it today
Thanks for your understanding and for doing your part to help keep eBay members safe.

Thanks,
eBay

ganz-einfach · ‎08-07-2020

We get exactly the same error message, just in german...

Still got this issue, hopefully it will be fixed until the beginning of the next week.

Zum Schutz seiner Mitglieder schließt eBay bestimmte Inhalte in E-Mails zwischen Mitgliedern aus. Aufgrund von Sicherheitsbedenken bezüglich des Inhalts Ihrer letzten E-Mail an *eBay Nickname* haben wir Ihre letzte Nachricht nicht gesendet.
Bitte bearbeiten Sie Ihre E-Mail und stellen Sie sicher, dass sie:
 die E-Mail-Grundsätze von eBay nicht verletzt: http://pages.ebay.de/help/account/unwanted-email.html#violations

 keine Webadressen, URLs oder Links zu aktiven Inhalten (wie JavaScript oder Videostreams) enthält

 sowohl im Betreff als auch im Nachrichtenbereich Text enthält (leere Nachrichten sind nicht erlaubt)

2
Mehr zu den eBay-Grundsätzen für E-Mails finden Sie hier: http://pages.ebay.de/help/account/unwanted-email.html
Versuchen Sie, Fotos zu senden? Das geht auch einfacher – mit eBay Fotos teilen!
Probieren Sie es aus – gleich heute!
Vielen Dank für Ihr Verständnis. Durch Ihre Unterstützung tragen Sie dazu bei, dass eBay auch in Zukunft eine sichere Plattform für seine Mitglieder bleibt.
Vielen Dank, eBay

toppscardtrader · ‎08-07-2020

Yeah same thing. This has been absolutely annoying. Needs to be fixed.

loothive · ‎08-07-2020

We're having the same glitch as well. We tried it on 5 different computers in our commercial office, which all experience the same error when sending. I also logged in at home, to make sure it wasn't an IP conflict, and we get the same "We were not able to send your message" error. We receive hundreds of emails a day via eBay, so utilizing the eBay messaging center really isn't economical. The issue started on 8/6/2020 at approximately 11:00 AM CST.

We are utilizing Mozilla's Thunderbird email client and have our own internal email host. If this isn't a widespread issue, I'm betting there is a TBird setting or recent security change that is causing a conflict with eBay Bots.

If anyone has resolved the issue, please post in this thread for the benefit of everyone that is suffering.

21-motorsports · ‎08-07-2020

Ours seems to be fixed. We're working through Live Agent, so it's not a T-Bird issue.

itchshow782012 · ‎08-07-2020

Same issue here across multiple accounts.

olds98regency · ‎08-07-2020

Thanks tremendously for reading my very first message into eBay’s “Community.” Ever since 2020 began...or probably since late 2019...almost every eBay “Message” that I have tried to “Send”...has only met with “...Failed to Send. Looks Like Page Expired; Please Re-Load & Try Again.” This “verdict” stares my face even after any message of under 500 characters...without any photos. (Also: How do you “change a browser”?) PLEASE help...and thank you in advance!