08-19-2025 06:40 AM
I've been getting this error message when I create new listings. It started happening 2 days ago. I haven't changed any settings and my workflow is the same as it has always been. It is happening on both of my accounts. This is my new account. My other account is much bigger. Both accounts are in perfect health. 0 defects, late shipments, service metrics, etc.
I've also noticed if I set ad rate at 3.2% it works the first time. If I keep revising the listing, eventually it'll promote it. If I use the app, it goes through.
I also noticed, eBay is creating new campaigns for each listing.
08-19-2025 11:42 AM
Still not fixed...
08-19-2025 12:51 PM
Same, still not working … if ya’all don’t want us to promote anything, that works too 🤣🤣
08-20-2025 01:44 AM
Issue has been fixed.
08-20-2025 02:46 PM
Same problem, I get this notification every time I list using "Sell Similar" or "Relist"...
" There was a problem adding or updating Promoted Listings. Update this listing to try again. "
It's been happening for about 2 weeks.
08-20-2025 02:53 PM
No it hasn't.