"Switch user " issues ??

[warehouse1009]

I Ebay having a SWITCH USER issues? I can't log in switching into my other user name. It automatically jumps to last logged in account and IT'S NOT MY COMPUTER... does the same thing from home and work. Is anyone else having this?

[beautifulbeauty2012]

If it happens to you on eBay, rest assured, it is just another eBay glitch, and you are not alone. I`ve seen a couple of similar reports from different users today and yesterday. 

[sg51]

Try using an incognito window.

[slippinjimmy]

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@warehouse1009 wrote:

I Ebay having a SWITCH USER issues? I can't log in switching into my other user name. It automatically jumps to last logged in account and IT'S NOT MY COMPUTER... does the same thing from home and work. Is anyone else having this?

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I have had this issue in the past week a few times.

FireFox 75.0

[warehouse1009]

I mean it's not just once a while, it's been doing is all day today. Looks like they did some changes to the log in page?

[maga_ash]

I've been having this same issue all day yesterday and today.  Makes it really difficult to print shipping labels etc.  I don't use a smart phone for that kind of thing.

[eburtonlab]

Try an incognito or private browser window, or another browser altogether.

Deleting your eBay cookies should remove your username from the default sign-in as well. Since private or incognito browser windows do not use cookies from previous sessions or store cookies, they should not be affected if there is a problem with cookies.

In some cases, your browser may be storing your credentials using the auto-fill forms feature.

Try an alternative sign-in page link. These are for the US site.

If you go to the ebay.com page and use the sign-in link it will send you here:

https://signin.ebay.com/ws/eBayISAPI.dll?SignIn

Almost all of the sign-in links I have seen send you to the same page, or an alternate page that looks the same:

https://signin.ebay.com/ws/eBayISAPI.dll?SignIn2

or possibly this:

https://www.ebay.com/signin/?sgn=reg&siteid=0

[Anonymous]

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@warehouse1009 wrote:

I Ebay having a SWITCH USER issues? I can't log in switching into my other user name. It automatically jumps to last logged in account and IT'S NOT MY COMPUTER... does the same thing from home and work. Is anyone else having this?

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Hi @warehouse1009, can you share screenshots of what you are seeing? I haven't been able to recreate this on my end when testing this out, as I was able to switch between accounts without an issue. 

[pier99]

Same problem here. Can't switch accounts. I'm using an iPhone to print labels and emailing them to myself:( PITA!!!

[esthebisch]

yes, have multiple accounts and can only sign into one which is last account I opened last night 5-1-2020 they are not taking phone calls, my go it to the PI those girls are not sick to hot and humid there

[hurryagain]

I am on Firefox and I have no problems switching between my accounts.

[futerc7]

mine is the same

[richn49]

I have the same issue on chrome.  Since ebay isn't taking phone calls I don't know how to fix the prob;em and need to service both of accounts.

[eburtonlab]

@richn49 

What happens when you right-click on one of the alternative eBay sign-in links in message number 7 above, and choose "open link in incognito window", then try to sign in manually to one of your other accounts?

[maga_ash]

I don't know if you got the issue fixed but as mentioned earlier in your post I said I was having the same problem.  I normally use Chrome as my browser and I thought to myself (since I was alone) that maybe I'd try a different browser.  So I got on Microsoft Edge and tried logging into my second account.  Voila!!!! Success.

Now I know how to be on both accounts at the same time.... one on Microsoft Edge and one on Chrome.  Somewhat like the ghosting that someone else mentioned.