04-25-2024 08:43 AM
I am using the getOrders API to import new orders into my system, and for financial reconciliation purposes also need to import cancelled orders, however cancelled orders are not included in the response.
My request only includes the 'orderfulfillmentstatus:{NOT_STARTED|IN_PROGRESS}' filter in order to only import new orders, but the following article clearly states that even with this filter, cancelled orders will not be filtered out...
https://developer.ebay.com/support/kb-article?KBid=5105
Is this a bug or a mistake in the documentation?