fraudulent purchases. computer freezes up when trying to communicate w/automated chat session

[annc123ee54]

I can't get through to anyone to report fraudulent,  multiple purchases

[kensgiftshop]

Are the purchases made through your Ebay account?

[lakefor94]

Report a hacked account:

https://www.ebay.com/help/account/protecting-account/securing-account?id=4196

Social Media is probably your BEST choice for eBay's assistance. 6AM to 6PM PT - 7 days a week

https://www.facebook.com/eBayForBusiness

Send message(blue message button)
 
https://twitter.com/askebay?lang=en

Use direct messaging

https://www.instagram.com/ebayforsellers/

Send message(blue message button)

[annc123ee54]

Someone has made multiple purchases ising my debit car. I believe ( not sure) that I closed my account. Also, I did report the ourchasws to my nank. Several purchases were denied theough my bank. One pirchase for $179 dollars and some cents is pending. I am reporting this to you in hopes you can find out who is doing this, with my credit card. I cant reach anyone to speak with!!!! Please give me a phone number to talk with a person about this!

[lakefor94]

@annc123ee54 

If fraud charges are hitting your credit card, call the number on the back of the card and cancel the card and ask for a new card.

There are not any phone numbers to reach eBay. 

I already provided the best ways to contact eBay thru social media.

Did you report your eBay account as hacked?

[kensgiftshop]

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@annc123ee54 wrote:

Someone has made multiple purchases ising my debit car. I believe ( not sure) that I closed my account. Also, I did report the ourchasws to my nank. Several purchases were denied theough my bank. One pirchase for $179 dollars and some cents is pending. I am reporting this to you in hopes you can find out who is doing this, with my credit card. I cant reach anyone to speak with!!!! Please give me a phone number to talk with a person about this!

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Are they buying through your Ebay account or just using your debit card?

If they are using your debit card, through another account, there's not much Ebay will do.

[annc123ee54]

i did do all of that before posting in here.

Ann

[annc123ee54]

Issue resolved thru my bank. They denied payment for all charges!!!!!!!!!

[lakefor94]

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@annc123ee54 wrote:

Issue resolved thru my bank. They denied payment for all charges!!!!!!!!!

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Nice, good work.