09-14-2017 08:30 AM
hi! having problems with ebay search watch. after checking out a listing, it won't go back to last search. only offers "back to my ebay". have to use back arrow button on my computer to go back. also after asking a question to a seller, i try to go back to last search, back arrow button takes me to "unable to find this page", sometimes it will even log me out. irritating!!! i use the edge browser on windows 10. i cleaned the cache & it is set to clean upon logging off, still no improvement. can anyone help?
09-14-2017 09:09 AM
@copykat-not* wrote:hi! having problems with ebay search watch. after checking out a listing, it won't go back to last search. only offers "back to my ebay". have to use back arrow button on my computer to go back. also after asking a question to a seller, i try to go back to last search, back arrow button takes me to "unable to find this page", sometimes it will even log me out. irritating!!! i use the edge browser on windows 10. i cleaned the cache & it is set to clean upon logging off, still no improvement. can anyone help?
On eBay.com in Edge browser, Window 10, on a PC, if I do a search for items, then click on an item from the search results, the item page opens in a new Edge tab. The search results page remains unchanged in the previous Edge tab. So there is not Back Arrow active on the Item page because it's the first page visited in that new tab.
Check your Edge settings, perhaps for preferences on whether links open in same tab vs. new tab. If not that, then perhaps there's a same tab / new tab setting in eBay related to your account.
If those don't work, check your computer thoroughly for all malware and spyware that could be affecting browser performance.
Also try the same functions in a different browser to see if it performs differently.
eBay does log me off more frequently than I'd like, but it's every few hours, not every few pages. This happens on eBay in both Edge and Chrome with different eBay accounts. eBay cookies are protected on my Chrome.
10-11-2017 01:09 PM
hi there! thanks for your suggestions. i tried all but no improvement. functions do work in ie, but who whats to use that??? lol!!! now my messages & pics are acting up! thanks! mary