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eBay scams hit or miss

splotch69
Rising Star

Is it just me or is it like every third seller you get ends up being a scam?  I think I may done with eBay.

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eBay scams hit or miss

If that's the way it's turning out for you, a third of your transactions going wrong, then I hope you are vetting your sellers very carefully, or at least are taking the appropriate measures when that happens.

 

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eBay scams hit or miss

In general, you can avoid a lot of headaches by choosing to purchase only from established sellers that have recent and past positive feedback as a seller for selling items in the same category that you intend to buy. If someone is selling a dozen apple watches, but has no feedback, or only has feedback as a buyer, or only has feedback for selling dress patterns or fishing lures (actual examples I have seen), perhaps wait until they have a track record of positive feedback for selling electronics before you buy from them.


You might miss out on a good deal from a new seller once in a while, and nothing can guarantee that you won't still run into a scammer anyway, but you can avoid a lot of potential problems by choosing to do business with established sellers. Anyone can put together a listing that looks nice -- it is not hard at all to simply copy an existing listing -- but it is much harder to create a history of consistent sales and positive feedback.


It is always better to avoid giving your money to a scammer in the first place, rather than have to go to great lengths to get it back.


Typically you have to wait until the last estimated delivery date has passed to start an Item Not Received claim on eBay; if the seller is removed and eBay does not send you a message about that, and if you can no longer find the item in your Resolution Center, you can start a similar process through your PayPal account (if you used PayPal) or your credit card account. There are various deadlines that have to be met at each stage, and you must take care not to make more than one claim about a single transaction through eBay or PayPal at a time or your claim may be dismissed. Generally you are better off trying to go through eBay first, then PayPal, then your payment source.


If the seller actually ships something (but not your item) and can provide a tracking number that shows delivery, you must file a Significantly Not As Described claim (and typically return the item), as a valid tracking number that shows delivery would cause you to lose an Item Not Received claim. There are other scams that involve shipping an item to another location in your zip code which can complicate matters further.


Bookmark the seller's feedback page so that you can monitor that to see if the seller's account has been removed from eBay, just in case the item listing disappears.

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eBay scams hit or miss

In eBays defense they have resolved the issues Every time.

 

It just gets a little annoying having to go through the process and the wait time for it to be resolved.  

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eBay scams hit or miss

Many of the obvious scams can be avoided before a purchase is made by checking seller feedback and knowing what signs to look for. It is not enough that a seller just has recent transactions or a good overall feedback percentage.

 

Many scammers have 100% feedback right up until the time that shipping deadlines start to get missed, then the negatives start to roll in. Scammers often try to sell many items as fast as possible to maximize profit before users start to notice problems. That is one reason why scammers often advertise items at too-good-to-be-true prices: the need for quick sales before the account is shut down or negatives appear.

 

Many scam accounts have little or no feedback -- those are easy to avoid.

 

Some scam accounts have feedback for purchases but none for sales. Of course all sellers have to start somewhere, so if you avoid sellers with little selling feedback you may miss out on a good deal from a new seller. But there are often other good reasons to avoid buying from new sellers: new sellers may need additional hand-holding going through the selling process the first time. New sellers may not understand payment holds or may have shipping issues.

 

Some scammers have feedback for past sales, but the sales may be for an inexpensive items such as keychains or one type of clothing accessory, sold in single quantities over and over again. The fact that someone has sold keychains successfully does not give you any reason to believe that they will be able to deliver expensive electronics.

 

Some scam accounts have feedback for sales, but the sales may be private (in which case the items or prices are not displayed in feedback). See here for possible red flags you may notice in such an account:

 

https://community.ebay.com/t5/Buying/How-to-read-a-seller-s-feedback-page-and-spot-a-fraudulent/td-p...

 

In some cases, a scammer can hijack a legitimate user's account; then past feedback from prior to the hijack will tell you little about the behavior of the scammer that has taken over the account -- unless you can notice a change in behavior between the old feedback and recent feedback or the current items for sale. You may see a large gap between previous feedback and little or no current feedback, and past items bought or sold may bear little relationship to current items listed.

 

In one recent case I remember, a professional bicycle seller's account was hijacked shortly after the seller had stopped selling. The hijacker listed multiple quantities of new bicycles at very good prices with free shipping. Because the seller's account had excellent feedback for past sales of bicycles and appeared to be a pro shop, even though there was a gap of many months between sales, many users ordered from the scammer.

 

That sort of hijacked account can be very difficult to detect, but many other scams are much easier to spot, since many scammers are lazy and go for the quick buck rather than planning for a long term scam.

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