07-13-2025 11:33 PM
Browsers
I noticed over the last couple of days that eBay listings are missing the Description Field, with no option to show more info; it's just blank. I was using Google Chrome, so I looked at the same items in Firefox and Safari, and the listings have the description viewable as usual. This is a very strange issue; it must be a bug. I'm using a fairly new Mac, with everything up to date, but that shouldn't be an issue. (13th July 2025)
07-13-2025 11:59 PM
I am experiencing the same issue on Firefox and Chrome, I can see the item description field when I open an INCOGNITO WINDOW, which is an extra step that is very annoying. Clearing cookies doesn't fix it. It's a technical problem.
07-14-2025 12:02 AM
Having same problem and using Microsoft Edge
07-14-2025 01:35 AM
From the Australian boards:
https://community.ebay.com.au/t5/Selling/what-has-happened-to-my-descriptions/m-p/2624209#M239430
07-14-2025 06:27 AM
Try temporarily disabling Ad Block Plus as a workaround.
Report the issue to eBay using the "Tell us what you think" link or the "Feedback" / "Comment" / "?" link in the lower right of the search results by the scroll bar.