eBay is printing *only* in Landscape

[mklemm55]

When trying to print "Order details" from a purchase, the resulting output is only in landscape... portrait is not an option.

In fact, when I first launch browser, the layout option of portrait/landscape is visible for a split second, and then disappears.

Using Edge & Chrome yield the same result.  Trying to use "Print using system dialog" does not usefully affect the output.  That dialog *does* say portrait, and yet the output is still landscape.  Trying to print first as a .pdf (I have full Acrobat) also does not help as this output is also fixed at landscape.

Reading through the forum, this appeared at least 4 days ago.

Please help - thanks.

[rfmtm]

Workaround is to select Printer Friendly and use "CTRL P", or select "Print Using System Dialog". This works in Firefox, but may not in other browsers.

[gear-house]

I have the same problem.

[rfmtm]

Did you try the workaround posted?

[maritime_22]

Add me to the list.  Neither work around methods worked for me with Chrome.

[tickettoride2000]

how does one get on this priority list? Do we call somehow?

[atroracingproducts]

ADD ME TO THE LIST TOO. THIS PRINTING ISSUE IS A JOKE AND SHOULD BE FIXED RIGHT AWAY.

[atroracingproducts]

STILL PRINTS IN LANDSCAPE ONLY

[atroracingproducts]

THEM FIX THE ISSUE NOW

[atroracingproducts]

DOES NOT SOLVE THE ISSUE. STILL PRINTS IN LANDSCAPE.

[piercefield2]

Same issue here. I have tried everything logical. Please fix this.

[jeffscap123]

Same issue here

[divwido]

Open up your item in Portrait.  Save it to your desktop as portrait.  Then, leave eBay and go print it in Portrait.

[proa4516]

I thought I was doing something wrong.  I'll stop wasting my time trying to fix this on my end.

[stevec8642]

DEC 9 2021 and still no resolution.  When anyone from ebay finally goes back to their office to fix this, please also put the invoice TOTAL at the bottom of the page like the rest of the business world.

stevec8642

[shobo85]

This workaround works for me in Chrome.

-Open the 'Order Details' page.

-Click 'Printer Friendly Page'.

When the printer-friendly page pops up:

-Click and drag to select everything on the page.

-Right-click and press 'Print'.  *IF YOU USE CTRL-P IT WILL NOT WORK, IT WILL STILL PRINT IN LANDSCAPE MODE*

If you do not highlight everything, it will not work.

If you use CTRL-P, it will not work.  In fact, right-clicking gives you the option to choose between landscape and portrait.  CTRL-P does not.

YMMV, but this works for me.